Optimized Technical Documentation for Financial, Banking Services & Business Services
Financial institutions and business services support customers and employees with consistent and up-to-date documentation processing, user assistance, training programs, policies & procedures and more.
Scale Content Operations with Sophisticated, User-Friendly Technical Resource Centers
- Streamline the delivery of comprehensive documentation portals with scheduled nightly builds for incremental releases
- Consolidate content and streamline the process of authoring and publishing documentation as PDFs and interactive online Help
- Make extensive customizations to match brand guidelines with advanced design features including cascading style sheets
- Deliver integrated articles, documentation, videos and online courses into a single learning center for customers and employees
Documentation Portals
User Guides
Business Standards
Self-Service Support Websites
Market Requirement Documents
Interactive eLearning Courses
We take an agile approach with our e-commerce marketplace solution where we release a new version every two to three days. MadCap Flare and the integration with GitHub enable us to be really flexible and deliver our documentation at the same time.
Nicholas Philippe Technical Communicator, Mirakl
Featured Financial, Banking Services & Business Services Success Story
SimCorp, Global Investment Management Solutions Provider, Delivers 450,000+ Topics in HTML5 and 180+ User Manuals in PDFs to Ensure its User Documentation is Ready for Agile Development and the Cloud
Drastic Reduction in Overhead by Replacing Legacy CMS
Thanks to the flexibility of Flare, we were able to innovate and use TOCs to have Kanban boards right inside Flare. This has been a blessing, since we can mimic agile project management without needing a second tool.
Kai Weber | Lead Technical Writer, Simcorp
Leading Financial, Banking Services & Business Services Trust MadCap Software
Frequently Asked Questions
What types of technical documentation are necessary for financial and banking services?
Financial and banking services often create user manuals, compliance documents, procedures, policies, and training materials. MadCap’s documentation tools simplify the creation and maintenance of these documents, ensuring consistency, accuracy, and compliance with industry regulations.
How can MadCap’s tools improve documentation management for financial institutions?
MadCap offers powerful tools that enable financial institutions to create, manage, and publish documentation efficiently. Features like single-source publishing, content reuse, and version control allow financial companies to keep their documentation up-to-date and compliant with regulations.
Can MadCap handle translation and localization for global financial institutions?
Yes, MadCap’s advanced translation and localization capabilities help financial, banking, and business services manage multilingual documentation. The platform simplifies the process of maintaining consistent, accurate documentation across multiple languages, ensuring regulatory compliance in various markets.
What security features does MadCap offer for financial documentation, especially for sensitive customer data?
MadCap prioritizes content management security to protect sensitive financial documentation, ensuring that it remains secure and compliant with industry standards and regulations.
How does MadCap leverage AI to optimize financial documentation workflows?
MadCap leverages AI to streamline financial documentation workflows by automating content suggestions, improving document structure, and enhancing content management. These AI tools help teams produce high-quality documentation faster while ensuring accuracy and compliance with evolving financial regulations.
Enhance Financial and Banking Service Documentation with MadCap Software
Elevate the efficiency of your financial services organization with MadCap Software’s specialized document management software, featuring robust technical writing software capabilities. Our solutions, designed for the complexities of financial services, empower teams to streamline the management and processing of financial documents. With MadCap Flare for creating single-source content and automated workflows, our software facilitates the rapid handling of files, templates, and forms in various formats. This integration ensures consistent documentation and compliance across all documents, enhancing document integrity and operational efficiency with cloud-based content management tools.
Paired with MadCap IXIA CCMS, an enterprise-class DITA technical writing software, MadCap further enhances large-scale documentation projects, delivering high-quality, reliable content. The platform's seamless collaboration tools enable real-time editing and feedback, making it easy for teams to work together regardless of location. With powerful reporting and auditing features, you can ensure that your documentation always adheres to the latest regulations and standards. Whether for internal compliance or providing accessible resources for clients, our platform offers an easy-to-use solution that integrates smoothly with your existing technology and enhances your organization's ability to manage and deliver critical financial information.
Learning Resources Available
Videos & Tutorials
Learn how MadCap Flare streamlines content delivery with advanced topic-based authoring, single-sourcing and multi-channel publishing.
Product Demo: An Overview of MadCap Flare
Watch Videos
Customer Showcase
Get inspired with the latest collection of documentation websites, user manuals, support portals, knowledge bases and more.
Browse Customer Showcase Samples
Browse Top Industries
Product Overview
Learn how our industry leading on-premises and cloud-based solutions can drive more value for your customers – and your business.
Learn More About Our Solutions
Watch VideosIt’s easy to get started with MadCap Software
Start your free 30-day trial and get in touch with a product specialists to schedule a personalized demo.
