Built-in Professional Writing Features

With the popular oXygen XML Editor built-in, IXIA CCMS has everything you need to start working right off the hop. While new writers can take advantage of the Word-like Author mode, experienced technical writers benefit from the tag-level precision of Text mode. The product includes spell-check, on-the-fly XML validation, and other powerful features.

Collaborate with Peers

With robust workflow and search capabilities, our product makes it easy for writers to find content for reuse. Our Word-like web interface hides the complexity of DITA, enabling anyone to create DITA-based content, regardless of XML knowledge. Collaborative reviews with context maps allow your teams to review content with full context for accurate reviews.

Version Management

Losing content is a thing of the past. IXIA CCMS automatically tracks all revisions and comments and allows you to manage objects in editable branches under specific conditions. Simplify your content management by securely deleting objects that are no longer needed, while maintaining full control with version tracking and permissions. Revert to previous revisions, use a diff compare tool to highlight differences between revisions, or take advantage of the IXIA CCMS Snapshot feature to record the state of an entire document at a specific point in time.

Advanced Writing Features

To improve the overall quality of your content, use Schematron within oXygen XML Editor to enable in-house style rules.

Boost Content Quality and Productivity with AI

Refine your content creation with the Oxygen Positron AI Assistant. AI Positron enhances grammar, style, and content quality, providing real-time suggestions directly in the Oxygen XML Editor.

AI Positron assists your authors in producing error-free, polished, engaging documentation efficiently, ensuring your work meets the highest standards. Reduce the effort on repetitive tasks, improve content analysis and overcome writer’s block directly within the XML Editor.

Lightning-Fast Content Search and Replace

Regardless of content repository size, IXIA CCMS provides incredibly fast search results, eliminating the headache of sifting through old content and legacy DITA projects for reuse. Extensive metadata associated with each topic allows your team to find content written by individual SMEs or other contributors, content produced in a specific time frame, content produced in other languages, and much more. The Search and Replace functionality ensures that updates can be applied consistently across all your content, maintaining accuracy and saving valuable time.

Create Content with an Intuitive Web Editor—No DITA Knowledge Required

Subject matter experts are critical to the documentation process. Increasingly, Contributors like SMEs, product and software engineers, regulatory experts, insurance specialists, and medical staff, are becoming the primary authors of technical content. They have the knowledge necessary to produce accurate, quality documentation. But they don’t necessarily know DITA.

Navigate Your Workspace with Online Help

With IXIA CCMS, Contributors have access to a variety of user guides. Online help is available directly in the system and provides users with guided technical authoring for templates and web forms.

Get Guaranteed Quality Assurance

Produce nothing but the best content with IXIA CCMS. Explore our out-of-the-box integration with products like the DITA QA plugin and Acrolinx. Acrolinx is an AI-powered platform that eliminates content chaos and delivers strategy-aligned content at an enterprise scale. It integrates with oXygen to guide authors in creating content that adheres to your style and grammar guidelines, providing immediate feedback as to word choice, reading level, and tone. Additionally, you can score your content to see what’s good and what needs improvement.

Customize Templates for Contributing Content

IXIA CCMS is customizable to use templates to input regular content types. The UX can also be customized to provide guidance and validation rules. Whether you’re an electrical engineer looking to update values for a microchip, a medical professional entering information into a standardized form, or a software developer updating a value in API documentation, IXIA CCMS makes life easier.

Attain a Cohesive Workflow with Collaborative Review

As Reviewers, multiple subject matter experts (SMEs) can comment with the context of a map on a topic at the same time. In Collaborative Review, users don’t directly edit the content. Instead, they comment or “annotate” what’s there. This way, the SME can go through the content they have been asked to review, and comment on anything they want changed or added.

Track Documents from Start to Finish with Track Changes Review

With Track Changes Review, users can now track who did what, when, and why. When users check -in a topic, map or image into the CCMS, it is versioned. With this feature, users will always have previous versions to revert to.

Annotate Directly at the Topic Level

Experience a more cohesive workflow with the Reviewer for IXIA CCMS. SMEs can review content on any device. IXIA CCMS renders the technical documentation workflow more accurate and efficient.

Map-Level Approval

The map-level approval component has the technical controls necessary for working in an FDA-CFR-21 environment, with both map-level approval (multiple approvers) and source topic-level approval (one approver).

The Right Tools for Producing Consistent, Quality Content

IXIA CCMS provides information architects with the necessary tools to structure new content and measure content production.

Project Management View

Use the Project Management view to assign members of your team to write content, add SMEs for reviews, and ensure the right people approve content before it goes out the door. You can also designate the localization languages for each document.

Create Parameters with Access Rights

In IXIA CCMS, access rights are determined by roles, groups, and workflow state. These parameters are used to determine if and when users have access to specific content. Access rights are managed through an easy-to-use WYSIWYG admin tool.

Flexible Workflow

The workflow engine of IXIA CCMS is flexible. Each content object can follow its own approval cycle. Features like task assignments and email triggers make it easy to track due dates. Our product ensures timely and quality delivery of all documentation.

Branching and Dynamic Release Management (DRM)

IXIA CCMS provides out-of-the-box branching features to support the maintenance of versioned sets of documentation. Dynamic Release Management (DRM) is an optional module enabling greater flexibility and clarity for managing product releases.

Hit Deadlines Faster with Incremental Localization

IXIA CCMS is known for its flexibility. Waiting around for a document is frustrating and time-consuming. Save time by sending translation packages as soon as source content is ready, without waiting for the entire project.

Integrate seamlessly with TMS using Localization Scheduler

The Localization Scheduler allows you to stay organized by connecting IXIA CCMS with any TMS (Translation Management System) including SDL World Server, Trados, XTM Suite etc.

Omni-Channel, Multi-Language Publication In-House

Instead of paying your localization service provider for localized publications, IXIA CCMS enables multi-language output for a wide range of publication types, including PDF, HTML, online help formats, and more. The system is fully UNICODE compliant; it can work with any language. Say goodbye to the hassle of dealing with code pages and associated processing costs.

Reduced Word Count Makes Creating Localization Kits Easy

IXIA CCMS’s localization strategy supports both native DITA and XLIFF formats, providing flexibility for use with popular Translation Management Systems (TMS). Create localization kits automatically when your content is ready to send to your localization service provider. The system also reuses existing translations to substantially reduce translation costs.

Reduce Localization Costs

Who doesn’t love saving money? IXIA CCMS is smart enough to automatically reuse previously translated content. Material that has already been translated is never sent out twice, significantly reducing cost per word, and ensuring a high-quality standard.

Effective Localization QA

IXIA CCMS automatically checks the validity of content when it comes back from a localization service provider, so XML formatting issues are spotted before entering the system. Localization QA can be performed by an internal person familiar with the language using our Collaborative Review tool.

Maximize Localization Efficiency

IXIA CCMS provides powerful collaborative review tools that help localization teams maintain accuracy and consistency across languages. By using features like redline reviews, review context maps, and global search and replace, you can ensure that only the necessary content is updated and retranslated, and linguistic reviews are efficient, reducing both time and costs.

Improve Localization Accuracy

IXIA CCMS makes it easy to compare current translations with previous versions using Redline Collaborative Reviews, ensuring only relevant updates are retranslated. With Search and Replace, you can quickly update text across both editable and non-editable maps. Context Maps help resolve key references, ensuring precise reviews, even in smaller sections.

Dynamic Release Management (DRM)

Facilitates the documentation of multiple products across multiple release cycles. Most technical writing projects require maintaining different versions of the same documentation: as you finalize the delivery of the current version of Product A, you’re already working hard on version 2.0 of the same product. You may also need to document multiple products that reuse the same content. DRM allows you to easily plan, deliver, and maintain your documentation releases.

Dynamic Delivery, Hosting, Branding, Publishing and real-time analytics with MadCap Flare Online

IXIA CCMS now integrates with Flare Online offering the full ecosystem for publishing, branding, hosting and real-time analytics of your DITA content. IXIA CCMS remains compatible with many other publishing and dynamic Content Delivery Platforms (CDP).  

Note: IXIA CCMS still integrates with other third-party applications such as Zoomin and Fluid Topics 

Efficient Document Production

At MadCap Software, we are pioneers in dynamic publishing software. Content reuse not only provides a more consistent customer experience, it also saves time. Your writers can focus on producing new, better targeted documentation. In addition, each object (topic, image, map) is tracked from creation to delivery with version control, providing complete traceability on who modified what, when and why.

Efficient XHTML Publication

IXIA CCMS is compatible with numerous sophisticated publishing tools. Transform DITA content into an organized online help system with IXIA CCMS extension oXygen WebHelp for IXIA CCMS. Turn technical content into clean, sleek, and informative HTML pages. User interfaces can be enhanced with a highly customizable table of contents, text search capabilities, index navigation, and various delivery formats. Discover full-text-search capabilities, automatic index generation, and table of contents navigation with this out-of-the-box option.

Sleek, Customizable PDFs

Making great PDFs is an important part of the publishing and branding process. Discover the possibility of creating a PDF template from scratch in with the DITA- OT plugin, with the Miramo for IXIA CCMS add-on or generate PDF files using the Antenna House Formatter rendering engine.

Hosted Service = No Installation Hassles

IXIA CCMS is a fully hosted service on Amazon’s robust Cloud Computing Services (it’s also available and/or on premise). Choose your preferred bundle of services and features, and the system will be up and running. Any software updates are coordinated well beforehand, alleviating unwanted surprises for you and your team.

Robust and Enterprise-Class

IXIA CCMS is a highly scalable solution with hundreds of users. It provides an easily accessible content store to global organizations with dispersed documentation teams.

Working with Third-Party Tools Made Easy

IXIA CCMS is based on an API compatible with just about any major third-party web-based tool. The system can be integrated with dynamic publishing platforms, translation management systems, customer relationship systems like Salesforce, and more.