MadCap SyndicateStructured Content is Your Fuel for AI. Syndicate Governs and Delivers It.
Transform your documentation into enterprise-ready, AI-powered content, delivered everywhere, from one intelligent source.
Real Business Impact
From Chaos to Control
With one unified platform structured content flows across your entire ecosystem — governed, automated, and AI-ready.
The single layer between source and destination
Transform Content into a Strategic AI Growth Asset
Breaking Content Silos
Consolidate disparate content from Engineering, Support, Training and Product into a single source.
- Native support for all major content types: Flare, CMI5, TinCan, SCORM, PDF, PPT, Word, HTML, Video, RAG and MCP
- Distribute structured content to chatbots, LMSs, CRMs, portals, and more—no conversions required
Win the AI Race
Secure your AI data now by restructuring and tagging content for superior, reliable internal-and customer-facing AI.
- Feed your LLM or AI tool directly with structured, machine-readable content
- Semantic search that understands context, synonyms, and intent
- Dynamically serve in-product, up-to-date help content
Content Intelligence
Gain deep semantic understanding of all your content across the enterprise.
- Intelligent content readiness: Restructure and tag content for reliable internal and customer-facing AI
- Content curation and optimization: Automatically identify content duplicates, content gaps and clean your data before it fuels your AI
AI Governance and Risk
100% audit trail compliance by ensuring "One Version of the Truth" across all channels.
- Real-time governance and compliance tools
- Advanced multi-IdP SSO support
- Full document versioning audit trails and controlled access/ delivery
- Enterprise-grade infrastructure with enhanced CDN
Automate Delivery
Pushing content instantly to Partner Portals, LMSs, CRMs, websites and more — public or private facing
Speed to Market
Ensure content updates are simultaneous with product releases.
Reduced Support Costs
Increase searchability to solve or deflect tickets by providing accurate, contextual help.
Enhanced Security & Compliance
Mitigate the risk of exposing sensitive technical data, satisfy complex compliance requirements, and provide a personalized, secure user experience.
Trusted by Enterprise Teams
One Source. Every Channel. Delivered Instantly.
More than a content delivery platform, MadCap Syndicate is enterprise-grade software that provides end-to-end digital content delivery across the web, devices, and online channels. This content delivery platform helps your organization develop, manage, and share secure digital content with teams worldwide.
One-Click Publishing
Publish once. Deliver anywhere. Instantly publish all file types to Syndicate. Save time and eliminate manual uploads with direct, one-click delivery to any channel.
Distribute with Native API Integration
Advanced APIs that deliver to Salesforce, SAP, and Zendesk. Native distribution methods connect to LMSs, LXPs, chatbots, AI tools, and more.
Enhanced Search with AI-powered semantics
Syndicate AI Search goes beyond keywords to understand context, synonyms, and user intent. Help users find exactly what they need with searches across all your content.
Real-Time Analytics
Measure engagement, search patterns, and usage to continuously improve documentation and reduce content gaps and support load.
Governance That’s Always Up to Date
Schedule updates, control lifecycle stages, and stay audit-ready with governance tools built for regulated environments. Content is always compliant and discoverable.
Support for All Major Content Types
Publish and manage everything from HTML5, PDFs, SCORM, and PPT to rich media. No conversions. No third-party workarounds.
Designed for AI, Built for the Future
No retrofits. No manual hacks. Just scalable performance.
Syndicate goes beyond traditional publishing and content delivery. It’s engineered to structure your content for AI tools, semantic search, and the next generation of intelligent content delivery.
Breaking Down Silos
Syndicate for L&D
Keeps workforce training accurate, compliant, and aligned across every learning system
Syndicate for Tech Docs
Keeps technical documentation accurate and consistent across every customer and support channel
Get a DemoDifferent priorities. One governed truth.
Smarter Together
The MadCap suite connects your teams, tools & strategy.
Streamline creation, management & delivery, so your entire content lifecycle runs faster & smarter.
Talk to sales
Flare
Powerful Authoring for Technical Writing & Publishing
Flare Online
Cloud Authoring, Publishing, & Collaboration for Everyone
IXIA CCMS
Enterprise-Grade DITA CCMS for Smarter Content Management
The Enterprise Content Authoring Platform for Workforce Training and Enablement
Don’t Let “Doing Nothing” Be Your Strategy
Outdated tools and patchwork processes won’t scale. MadCap Syndicate replaces manual workarounds with intelligent distribution built for speed, scale, and impact.
