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Articles by Jennifer Morse

Jennifer Morse, Vice President of Customer Success at MadCap Software, has over 20 years of experience in the technical communication industry. Since joining the company in 2006, Jennifer has played an integral role in MadCap Software's growth, helping to increase MadCap Software's market share in the United States and overseas markets including Europe, the Middle East and India.

madcap central april 2019 release

What’s New in MadCap Central April 2019 Release

Posted by Jennifer Morse

July 15, 2026

what's new Flare 2019 release

What’s New in MadCap Flare 2019: Micro Content Editor, CSS Variables and More

Posted by Jennifer Morse

January 10, 2023

MadCap Connect for Saleforce Icon

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge

Posted by Jennifer Morse

July 15, 2026

Flare to Zendesk Icon

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Zendesk

Posted by Jennifer Morse

July 15, 2026

time saving features in MadCap Flare

Four Time-Saving Features in MadCap Flare You Need to Use

Posted by Jennifer Morse

February 17, 2023

MadCap Authoring and Management System

Now Available: The MadCap Authoring and Management System (AMS)

Posted by Jennifer Morse

July 15, 2026

MadCap Software working with the STC Carolina Mentoring Program

Supporting Technical Communication Students with the STC Carolina Mentoring Program and MadCap Flare

Posted by Jennifer Morse

January 8, 2025

create employee handbooks

Create Your Own Employee Handbook with MadCap Flare’s New Pre-Written Manual

Posted by Jennifer Morse

June 15, 2026

New Release - MadCap Flare 2018 r2

Announcing MadCap Flare 2018 r2: New Features, Enhancements and More

Posted by Jennifer Morse

July 15, 2026

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